CarChief® Intelligence

CarChief® gives dealers real-time visibility into the vehicles they sell, allowing your team to take immediate, proactive action. Instead of waiting for customers to notice a problem, CarChief® sends instant warning alerts to the dealership, helping dealers book appointments before competitors ever get the opportunity. 

Key Features & Benefits

• • Predictive Diagnostics - Identify mechanical and electrical issues faster than a vehicles computer and dashboard triggers, giving your service team the ability to reach out to customers first, often before the warning light is visible.
•  
  • Custom Dealer-Controlled Maintenance Schedules - Set your own recommended maintenance and oil change intervals to match your shop’s needs and keep customers in your service lanes.
•  
  • Proactive Alerts & Customer Messaging - Automatic text, push, and app notifications convert alerts into scheduled, high-value repair orders.
•  
  • Dealer Dashboard + Branded App - Review fault codes, estimate repairs, and approve work through a customized dealer-branded app experience.
•  
  • Inventory & Lot Management - Track vehicle movement, location, battery health, fuel levels, and recon progress to eliminate internal bottlenecks.
•  
  • Plug-and-Play Installation - Simply plug the OBD device into the vehicle. Technicians save 15–20 minutes per install when compared to similar devices, and the unit transfers easily between vehicles.

CarChief® is far more than a diagnostic tool. It’s a measurable revenue generator that fuels retention, shop productivity, and customer lifetime value.

Retention Engine

• • Customers return to your service department — not competitors.
  • Service reminders follow the intervals you choose, not OEM defaults.
  • Technicians save diagnostic time and know what's wrong before the vehicle arrives; creating efficiency, boosting customer confidence and trust.  

New Revenue Stream

• • Dealerships achieve immediate profit per unit with preload sales. 
  • Multi-year renewals create ongoing recurring income.

• • NADA studies indicate predictive service tech can add up to $1.2M in annual fixed-ops revenue.

Operational Efficiency

• • Get early insight alerts and improve service awareness, eliminating diagnostic delays.
  • Parts can be pulled and prepped before the customer arrives.
  • Pre-scheduled traffic smooths out daily shop volume and increases productivity.

Competitive Edge

• • Dealer-branded app adds visibility and credibility.
  • Keeps customer data and profit in the dealership’s hands.

• • Retain existing customers to boost your annual profitability by 20% without increasing marketing spend. 

CarChief® delivers value at every level of the dealership:

• • Dealer Principals & General Managers - CarChief® turns fixed ops into a profit engine where every alert is a new appointment.
  • Service Directors - Know what’s wrong before the customer calls. Order parts early, cut cycle times, and improve CSI.
  • F&I Managers - CarChief® adds credibility and proof to every protection product pitch. Show real value, real data.
  • Sales Teams - Sell CarChief® once and earn customer loyalty for years. Customers stay connected to your dealership long-term.

Ideal Use Cases

• • Franchise and independent dealers with strong service operations
  • BHPH stores needing predictive alerts to prevent breakdowns and delinquencies
  • Certified Pre-Owned (CPO) programs that benefit from added transparency and trust
  • Fleet managers simplifying multi-vehicle maintenance

ARC proudly serves as the largest distribution partner for CarChief®, guiding dealerships through installation, training, implementation, onboarding, and long-term success.

CarChief® Advantage Summary

• • Proactive Visability Power – Identify problems before they occur.
  • Dealer Data Control – Your customer. Your alerts. Your revenue.
  • Operational Velocity – Plug in. Power up. Profit faster.
  • Customer Trust – Transparency that builds long-term loyalty.
  • Future-Proofing – Lead your market with connected-vehicle intelligence.

Get Started

Contact our team at 816-839-5040 to request more information or to talk to ARC about your CarChief® rollout today.  

At ARC, our objective is to help dealership leaders navigate today’s fixed operations and service environment with greater visibility, control, and foresight. The resources below offer insight into predictive diagnostics, connected vehicle intelligence, and operational best practices designed to support proactive service engagement, stronger retention, and more consistent fixed operations performance.

Explore these dealer-focused ARC resources to access insights, tools, and real-world perspectives built to help modern dealerships stay ahead of service needs and customer expectations.

• • Articles 

  • Blogs

  • FAQ's

  • Case Studies, Podcasts & Interviews

  • F&I Training and Consulting

  • Upcoming Training Events 

  • Dealer Forms & Documents