Helpful Links

AutoRaptor CRM

Best for Small to Mid-Sized Independent Dealers

• Overview: Designed specifically for independent and BHPH dealers, AutoRaptor simplifies lead management, texting, and workflow automation without requiring complex setup.

• Ideal For: Smaller dealers (selling under 100 cars/month) who need a lightweight, easy-to-use solution.

• User Feedback: Praised for its simplicity, mobile app functionality, and quick onboarding. Some users mention limited advanced features for scaling.

• Link: AutoRaptor CRM

• Reviews: Capterra Reviews

 VinSolutions Connect CRM

Best for Mid to Large Dealers

• Overview: A robust CRM built for franchise and high-volume dealers, part of Cox Automotive. Offers advanced integrations with DMS, inventory, and marketing tools.

• Ideal For: Dealers moving 100–500+ cars/month or with multiple rooftops.

• User Feedback: Known for its deep integrations and powerful features, though some find the learning curve steep.

• Link: VinSolutions

• Reviews: G2 Reviews

Elead CRM (by CDK Global)

Best for Large Franchise Groups

• Overview: Enterprise-grade CRM trusted by large auto groups for centralized lead management, BDC support, desking, and data-rich reporting.

• Ideal For: Large dealers and enterprise groups (franchise-heavy, multiple locations).

• User Feedback: Strong reporting and automation tools; some users mention slower support and complexity for smaller teams.

• Link: Elead CRM

• Reviews: Capterra Reviews

Frazer DMS

Ideal for Small, Independent Dealers

• Overview: Frazer is a low-cost, easy-to-use DMS built specifically for independent used car dealers. It includes accounting, inventory, deals, and forms management.

• Ideal For: Small dealerships (typically under 100 vehicles/month) needing simplicity and affordability.

• User Feedback: Highly praised for ease of use, responsive customer support, and low monthly cost. Some limitations for scaling or franchise features.

• Link: Frazer DMS

• Reviews: Capterra Reviews

DealerCenter

All-in-One for Small to Mid-Sized Dealers

• Overview: DealerCenter offers an integrated platform combining DMS, CRM, inventory, finance tools, and BHPH features in one cloud-based system.

• Ideal For: Independent or BHPH dealers (up to 200 vehicles/month) wanting everything in one place.

• User Feedback: Praised for comprehensive functionality and mobile app. Some mention a steeper learning curve with feature overload.

• Link: DealerCenter

• Reviews: Capterra Reviews

AutoSoft DMS

Mid-Sized Dealer Flexibility

• Overview: A cloud-based DMS offering inventory, accounting, parts, and service features. It’s known for being more affordable than larger platforms but still full-featured.

• Ideal For: Independent or franchise dealers with moderate volume (100–300 vehicles/month).

• User Feedback: Users like its flexibility and ease of use. May lack some deeper integrations of larger systems.

• Link: AutoSoft DMS

• Reviews: Capterra Reviews

Dealertrack DMS (by Cox Automotive)

For Mid to Large Franchise Dealers

• Overview: A powerful DMS solution designed to integrate deeply with OEMs, lenders, and third-party systems. Known for scalability and Cox Automotive ecosystem support.

• Ideal For: Franchise or multi-store dealers (200+ cars/month).

• User Feedback: Appreciated for open integrations and ease of customization. Some complaints around support response time.

• Link: Dealertrack DMS

• Reviews: G2 Reviews

CDK Global Drive DMS

Best for Large Franchise & Multi-Rooftop Dealers

• Overview: CDK is one of the largest, most established DMS platforms in the U.S., used by major auto groups and OEMs. Offers robust features across service, parts, sales, and reporting.

• Ideal For: High-volume franchise dealers and enterprise-level operations.

• User Feedback: Respected for depth and reliability. Some users cite complexity and higher cost for smaller operations.

• Link: CDK Global DMS

• Reviews: Capterra Reviews

FTC Safeguards Rule

• Overview: Mandates that financial institutions, including many auto dealers, develop and maintain a comprehensive information security program to protect customer data.

• Why It Matters: Non-compliance can lead to significant penalties and legal issues.

• Resources:

  • FTC Safeguards Rule: What Your Business Needs to Know

  • Automobile Dealers and the FTC’s Safeguards Rule: FAQs

   

Red Flags Rule (Identity Theft Prevention)

• Overview: Requires businesses to implement a written Identity Theft Prevention Program to detect and respond to warning signs of identity theft.

• Why It Matters: Applicable to dealers who offer or maintain covered accounts or provide financing.

• Resource:

  • Red Flags Rule – FTC Guide

   

Truth in Lending Act (TILA)

• Overview: Ensures that consumers receive clear and standardized information about credit terms and costs.

• Why It Matters: Dealers offering financing must provide transparent disclosures to avoid legal repercussions.

• Resource:

  • TILA Examination Procedures – CFPB

   

Equal Credit Opportunity Act (ECOA)

• Overview: Prohibits discrimination in credit transactions based on race, color, religion, national origin, sex, marital status, age, or receipt of public assistance.

• Why It Matters: Dealers must apply credit criteria consistently to all applicants.

• Resource:

  • ECOA Compliance Resources – CFPB

IRS Section 179 Deduction

• Overview: Allows businesses to deduct the full purchase price of qualifying equipment and vehicles purchased or financed during the tax year.

• Why It Matters: Dealers can inform business customers about potential tax benefits.

• Resource:

  • IRS Publication 946: How to Depreciate Property

   

OFAC Compliance (Office of Foreign Assets Control)

• Overview: Requires businesses to ensure they are not conducting transactions with individuals or entities on the U.S. sanctions list.

• Why It Matters: Dealers must check customers against the OFAC list to avoid hefty fines.

• Resource:

  • OFAC Sanctions List Search Tool

   

Federal Odometer Disclosure Law

• Overview: Mandates accurate disclosure of a vehicle’s mileage at the time of sale or transfer.

• Why It Matters: Non-compliance can lead to legal action and loss of dealer license.

• Resource:

  • NHTSA Odometer Fraud Information

   

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• Alabama – Alabama Independent Automobile Dealers Association (AIADA)

   

  • Supports Alabama’s independent dealers with education, compliance resources, and advocacy.

   

• Alaska – Alaska Independent Automobile Dealers Association (AIADA)

   

  • Provides resources and support for independent dealers in Alaska.  No website currently. 

   

• Arizona – Arizona Independent Automobile Dealers Association (AIADA)

   

  • Offers education, compliance assistance, and networking for Arizona dealers.

   

• Arkansas – Website Under Construction

   

  • Provides training, legislative advocacy, and dealer resources in Arkansas.

   

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• California – Independent Automobile Dealers Association of California (IADAC)

   

  • Represents California’s independent dealers with education and legislative support.

   

• Colorado – Colorado Independent Automobile Dealers Association (CIADA)

   

  • Offers compliance training, forms, and dealer advocacy in Colorado.

   

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• Florida – Florida Independent Automobile Dealers Association (FIADA)

   

  • Provides education, legal resources, and networking for Florida dealers.

   

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• Georgia – Georgia Independent Automobile Dealers Association (GIADA)

   

  • Supports Georgia’s independent dealers with training and legislative advocacy.

   

H

• Hawaii – Hawaii Independent Automobile Dealers Association (HIADA)

   

  • Offers resources and support for Hawaii’s independent dealers.

   

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• Idaho – Idaho State Independent Automobile Dealers Association (ISIADA)

   

  • Provides education and resources for Idaho dealers.

   

• Illinois – Illinois Independent Automobile Dealers Association (IIADA)

   

  • Supports Illinois dealers with compliance and legislative resources.

   

• Indiana – Indiana Independent Automobile Dealers Association (IIADA)

   

  • Offers training and advocacy for Indiana’s independent dealers.

   

• Iowa – Iowa Independent Automobile Dealers Association (IIADA)

   

  • Provides resources and support for Iowa dealers.

   

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• Kansas – Kansas Independent Automobile Dealers Association (KIADA)

   

  • Supports Kansas dealers with education and legislative advocacy.

   

• Kentucky – Kentucky Independent Automobile Dealers Association (KIADA)

   

  • Offers resources and training for Kentucky’s independent dealers.

   

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• Louisiana – Louisiana Independent Automobile Dealers Association (LIADA)

   

  • Provides education and support for Louisiana dealers.

   

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• Massachusetts – Massachusetts Independent Automobile Dealers Association (MIADA)

   

  • Supports Massachusetts dealers with compliance and training resources.

   

• Michigan – Michigan Independent Automobile Dealers Association (MIADA)

   

  • Offers resources and advocacy for Michigan’s independent dealers.

   

• Minnesota – Minnesota Independent Automobile Dealers Association (MIADA)

   

  • Provides support and training for Minnesota dealers.

   

• Mississippi – Mississippi Independent Automobile Dealers Association (MSIADA)

   

  • Offers education and resources for Mississippi dealers.

   

• Missouri – Missouri Independent Automobile Dealers Association (MOIADA)

   

  • Provides training and support for Missouri’s independent dealers.

   

• Montana – Montana Independent Automobile Dealers Association (MTIADA)

   

  • Supports Montana dealers with resources and advocacy.

   

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• Nebraska – Nebraska Independent Automobile Dealers Association (NIADA)

   

  • Offers education and support for Nebraska’s independent dealers.

   

• New Jersey – New Jersey Independent Automobile Dealers Association (NJIADA)

   

  • Offers compliance resources and advocacy for New Jersey dealers.

   

• New Mexico – New Mexico Independent Automobile Dealers Association (NMIADA)

   

  • Provides education and support for New Mexico dealers.

   

• New York – New York Independent Automobile Dealers Association (NYIADA)

   

  • Supports New York dealers with resources and training.

   

• North Carolina – Carolina Independent Automobile Dealers Association (CIADA)

   

  • Offers education and advocacy for North Carolina dealers.

O

• Ohio – Ohio Independent Automobile Dealers Association (OIADA)

   

  • Offers compliance resources and training for Ohio dealers.

   

• Oklahoma – Oklahoma Independent Automobile Dealers Association (OIADA)

   

  • Provides education and support for Oklahoma dealers.

   

• Oregon – Oregon Independent Automobile Dealers Association (OIADA)

   

  • Supports Oregon dealers with resources and advocacy.

   

P

• Pennsylvania – Pennsylvania Independent Automobile Dealers Association (PIADA)

   

  • Offers training and support for Pennsylvania’s independent dealers.

   

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• South Carolina – Carolina Independent Automobile Dealers Association (CIADA)

   

  • Provides education and advocacy for South Carolina dealers.

   

• South Dakota – South Dakota Independent Automobile Dealers Association (SDIADA)

   

  • Supports South Dakota dealers with resources and training.

   

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• Tennessee – Tennessee Independent Automobile Dealers Association (TNIADA)

   

  • Offers education and support for Tennessee’s independent dealers.

   

• Texas – Texas Independent Automobile Dealers Association (TIADA)

   

  • Provides training and advocacy for Texas dealers.

   

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• Utah – Utah Independent Automobile Dealers Association (UIADA)

   

  • Supports Utah dealers with resources and education.

V

• Virginia – Virginia Independent Automobile Dealers Association (VIADA)

• • Provides education, legislative advocacy, and networking opportunities for independent dealers in Virginia.

W

• Washington – Washington State Independent Auto Dealers Association (WSIADA)

• • Established in 1953, WSIADA supports over 525 independent dealers with advocacy, education, and compliance resources. 

• West Virginia – West Virginia Automobile Dealers Association (WVADA)

   

  • Advocates for dealers through legislative efforts, industry education, and strategic partnerships to enhance profitability and operational excellence. 

• Wisconsin – Wisconsin Automobile & Truck Dealers Association (WATDA)

• • Since 1929, WATDA has served over 700 dealers, offering education, advocacy, and resources to promote professionalism and prosperity in Wisconsin’s automotive industry. 

• Wyoming – Wyoming Automobile Dealers Association (WADA)

• • A statewide membership organization promoting an ethical, favorable business climate and serving members through services, education, and representation.