Dealers are losing thousands in profit every month from poor policy practices, inconsistent onboarding, and data gaps. At our latest Adonis 20 Group meeting, moderated by ARC’s National Dealer Consultant Jason Caley, members tackled these challenges head-on and walked away with strategies to protect their bottom line.

MEETING HIGHLIGHTS

THE POWER OF POLICY

One of the biggest takeaways was the real cost of policy. For every dollar spent on policy expenses, it takes fifty dollars in revenue to cover it. Dealers saw how poor practices and after-sale issues turn into financial leaks that drain profitability.

ONBOARDING & CORE VALUES

Dealers also examined how onboarding drives consistency. Without clear non-negotiables and cultural alignment, processes break down and expenses rise. Something as small as two technicians approaching the same task differently can add up to big money lost.

GUEST PERSPECTIVES

Technology and investment strategies were front and center as guest speakers explored the line between software and hardware in modern vehicle recon and repair. Dealers wrestled with the risks of both underinvesting and overinvesting in tools, sparking lively debate across franchise and independent models.

GROUP ENERGY & DYNAMICS

The meeting wasn’t a lecture. It was a working session filled with data, debate, and candid peer-to-peer sharing. Dealer input data from LinUs® benchmarketing software combined with SmartTopics™ fueled conversations about accuracy and accountability, giving dealers clearer insight into how policy decisions ripple across financial performance.

The collaborative spirit was unmistakable. One dealer said, “Being able to talk freely and without judgment made the conversations invaluable.” Franchise and independent dealers learned from one another, and new members added fresh energy to the group.

KEY TAKEAWAYS

• Policy expenses are often underestimated, and most dealers aren’t calculating their true cost.

• Structured onboarding is not optional, it’s essential for protecting gross and aligning culture.

• Peer accountability and data-driven conversations keep the work going long after the meeting ends.
  
  

LOOKING AHEAD

Momentum is building. The next three Adonis meetings are scheduled as on-site experiences, including two hosted at mega-dealer ZEUS stores. This exclusive access gives members the chance to see best practices in action inside some of the largest and most successful dealerships in the country.

FINAL WORD

The August Adonis meeting wasn’t about theory. It was about real numbers, real conversations, and real accountability. Dealers left with a clear understanding of where they’re bleeding profit and how to stop it.

If policy, onboarding, or data accuracy are costing your dealership profits, ARC 20 Groups are where dealers come to fix it.

READY TO JOIN THE CONVERSATION?

• Adonis 20 Group – Learn more about the Adonis Group and see if a seat is available for your dealership.

• ARC 20 Groups – Explore ARC’s full suite of 20 Group programs, built for franchise and independent dealers alike.

• Contact Us – Have questions or want to talk directly with our team? Reach out today.