Vehicle technology is advancing rapidly, and repair costs are higher than ever. Collins explains why this makes service contracts one of the most important and in-demand F&I products today. He explores how dealerships can position these contracts not as an optional add-on but as a necessary safeguard for modern vehicles. The article also touches on customer psychology, showing why today’s buyers are more open than ever to protecting their investment. For F&I managers, understanding this shift means more opportunities to increase penetration and profit. It’s not just a hot topic, it’s a hot button that drives revenue.
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