Cory Collins, at ARC, speaks with Jim Fitzpatrick, of CBT and Inside Automotive, discusses the constant evolution of the F&I space and how dealers can keep pace with changes in compliance, consumer expectations, and technology. He advises that adaptability is key, those who resist change risk falling behind. The interview touches on the importance of ongoing training, leadership commitment, and adopting new tools without losing the human touch. Cory shares examples of dealerships that thrived by being proactive rather than reactive. His advice is to view change not as a threat but as an opportunity for improvement. Dealers who embrace this mindset, he concludes, will consistently outperform those who cling to outdated methods.
Menu
