Adonis members participate in structured financial and operational benchmarking focused specifically on service and parts performance. Each session includes transparent composite review and peer analysis centered on absorption rate, effective labor rate, technician efficiency, and gross profit contribution.

By benchmarking alongside non-competing fixed operations leaders, members gain relevant performance comparisons without distortion from scale or market differences.  

In recent sessions, Adonis members have demonstrated measurable performance gains across key fixed operations KPIs. One high-volume dealer managing 885 units in inventory reduced Actual Days in Recon (ADR) to 4.9 days — nearly one-third of the industry average, reflecting disciplined reconditioning workflow and technician throughput alignment.

Members have also strengthened Gross Profit per Hour Sold (GPHS) — the true PVR metric for parts and service — with some participants increasing GPHS by 35% over the past 12 months, reinforcing the group’s focus on efficiency, margin control, and technician productivity.

Adonis leverages ARC’s proprietary LinUs® financial benchmarking platform, integrated with most DMS and CRM systems, to provide real-time performance visibility. Members analyze RO count, customer-pay mix, warranty ratios, labor margins, parts turns, and expense structure within aligned service environments.

LinUs® ensures strategy discussions are grounded in data-driven decision making, allowing leaders to identify performance gaps and implement measurable improvements.  Learn More...

Sustainable fixed ops profitability depends on strong technician performance and retention. Adonis sessions address flag hours per tech, efficiency metrics, bay utilization, recruiting strategy, and long-term technician retention.

Jason Caley’s experience building automotive service teams with long-term technician retention supports many of the operational strategies discussed within Adonis. 

Members share operational systems that support stable staffing, controlled labor costs, and predictable throughput within service departments of similar scale.

Adonis emphasizes disciplined management of parts gross margin, inventory control, warranty reimbursement efficiency, and CP-to-warranty balance. Discussions focus on protecting margin while increasing service drive throughput and customer retention.

Benchmarking within similar-sized operations ensures performance metrics reflect operational discipline rather than dealership size.

Each Adonis meeting includes financial composite review, KPI benchmarking sessions, moderated strategy roundtables, and structured accountability checkpoints. Discussions remain focused on measurable outcomes rather than theory.

Between meetings, members maintain collaboration through structured communication channels to ensure performance initiatives remain active.

Adonis is designed for owners, GMs, service managers, parts managers and fixed operations leaders who are committed to transparent financial review and disciplined execution. Members must be willing to share performance data openly and uphold competitive separation standards.

Enrollment is limited to preserve confidentiality, aligned production levels, and meaningful peer accountability.  If you are a dealer principal focused on overall dealership profitability, explore the Achilles Group, the Poseidon Group or the Zeus Group.