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What Is a Dealer 20 Group?

Structured Peer Accountability for Modern Dealerships

 

An automotive dealer 20 group is a structured peer forum where non-competing dealerships come together to benchmark performance, analyze financial statements, and hold one another accountable for measurable improvement.  At ARC, we're not just building wealth strategies, we're building community.


ARC Dealer 20 Groups are an exclusive network of dealership owners, general managers, and high-level decision-makers who collaborate through disciplined, data-driven roundtables. These aren’t passive discussions. They are confidential, high-accountability sessions focused on benchmarking, leadership development, and operational execution across sales, F&I, and fixed operations.


Every ARC 20 Group is given a unique Greek God name based on the spirit and performance profile of its members. Whether you’re in Achilles (dealer principals), Adonis (fixed ops leaders), Artemis (controllers), or Zeus (high-volume operators), each group is carefully curated to ensure strong chemistry and aligned growth objectives. The branding is a fun way to forge team identity, but it's also how we maintain group integrity, chemistry, and focus

Performance Discipline

How ARC Dealer 20 Groups Drive Measurable Results


ARC Dealer 20 Groups operate within a structured performance framework designed to turn peer collaboration into measurable operational improvement. Each group follows a disciplined meeting cadence that includes comprehensive financial benchmarking, composite analysis, and KPI comparison across sales, F&I, and fixed operations.


Members engage in detailed review of sales trends, gross profit performance, F&I penetration and PVR metrics, fixed operations absorption and efficiency, expense management, and overall net profitability. These discussions extend beyond surface-level reporting to examine leadership accountability, succession planning, and strategic execution.


Every session is professionally facilitated to ensure conversations remain focused, candid, and outcome-driven. Members are encouraged to challenge assumptions, share proven best practices, and commit to clearly defined action steps between meetings, transforming performance transparency into sustained dealership growth.

Leadership & Reach

ARC's Signature Service
Jason Caley and Justin Osburn - ARC Nation

Moderators

Working with Proven Industry Leaders

 

At ARC, every Executive Moderator brings real-world dealership experience to the table. Justin Osburn, Jason Caley, and Rob Whistle represent more than 80 years of combined leadership across sales, service, F&I, fixed operations, and dealership benchmarking.


Justin is recognized nationwide for redefining dealer profitability models. Jason built elite fixed operations teams with a 17-year average technician retention rate. Rob led award-winning dealer groups in sales before coaching top operators coast to coast. They don’t moderate from a script, they moderate from experience, operational credibility, and performance discipline.

 

ARC Dealer 20 Groups

Nationwide

National Dealer Network

ARC proudly serves independent and franchise dealers across the U.S. This national footprint allows our 20 Groups to incorporate cross-regional insights, broader benchmarking data, and diverse operational perspectives into every session, ensuring that discussions reflect real-world performance trends from multiple markets and dealership environments.


Because ARC works with dealerships of varying sizes, brands, and operational structures, members benefit from exposure to strategies tested across different regions and performance levels. In addition to peer collaboration, ARC supports dealers through Consulting, Leadership Training, F&I Strategy, Warranty Programs, Reinsurance Solutions, and industry-leading Benchmarking Software, creating a fully integrated performance ecosystem that strengthens every 20 Group conversation.

Dealer FAQ's

Common Questions About ARC 20 Groups
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